Installation and Troubleshooting
Find out more about the services offered by the Installation & Troubleshooting feature, offered with our VPS and Dedicated Servers.
If you obtain your own hosting server, you will have more freedom in regards to what you'll be able to install and run when compared with a shared hosting account. With a shared service, you have access just to your own account, hence you aren't able to install server-side software. While this is not an issue for most script-driven apps, there are a few that have particular requirements and need specific software to be present on the web server either for some additional functionality or for them to work at all. In the event that you have practical experience, you will not have any difficulties to run the machine, but if you don't, you may simply not have the skills to handle everything and use the script applications which you want. If that is the case, you can use our Installation & Troubleshooting upgrade, so our system admins can setup everything for you and help you with any issues that you could encounter.
Installation and Troubleshooting in VPS Servers
You may add the upgrade with a few mouse clicks whenever you need it and regardless of the VPS servers
package deal which you have selected. This can be done either during the order procedure if you think that you will need help from the very beginning or later from the virtual private server billing CP if you have problems with any application on the hosting server. Our experienced admins can easily install or troubleshoot any application for you in a very timely matter. The Installation & Troubleshooting upgrade offers one hour of custom work and you can use it anytime. The majority of tasks take less than that, thus the remaining time shall be available for the future and you shall be able to see it inside the billing CP at any time. You can use the upgrade as a standalone service or on top of the 30 minutes of custom work which are part of our Managed Services upgrade.
Installation and Troubleshooting in Dedicated Servers
In the event that you need our upgrade for any reason, you can add it to your dedicated server
with a couple of clicks through your billing CP or if you will need some custom work on the server immediately after it's put in place, you can obtain the upgrade during the signup procedure and inform us what exactly you need to be performed, so everything shall be ready once your server is functioning. Sixty minutes of custom work are included to your account every time you obtain the upgrade, so you can take advantage of this service as frequently as you need. If some task requires less time to be performed, you'll not lose the remaining minutes and they shall be available for future tasks. Our upgrade will enable you to focus on building and promoting your websites without wasting time on maintaining the dedicated web server or the software installed on it. You may employ it if you also use our Managed Services upgrade, but the 30 min it comes with aren't sufficient to complete all of tasks that you need.