In case you’ve never had a hosting account or you’re changing companies and the new one deploys an account management console that you have not seen so far, you may become perplexed about how to do a particular task in your account or on your desktop computer. Because of this, many companies have set up a knowledge base, which outlines the most common queries and difficulties pertaining to their platform, instead of including only some generic facts. This sort of knowledge base will permit you to find the required information quickly and easily, so you will not need to waste lots of time and efforts on matters that may require something as simple as pressing a button or selecting a tick box. In this way, not only can you get things done, but you can also get to know a lot of new and important details, both about the way you can administer your account and about the way the web hosting service functions as a whole.
Extensive Online Documentation in Cloud Hosting
All cloud hosting plans that we are offering come with a detailed knowledge base where you can find everything you need to know with regards to your web hosting account. Whether you’re aiming to set up a brand-new MySQL database, to redirect a domain name by means of an .htaccess configuration file or to set up an e-mail address on your desktop PC or smart phone, you can just read our step-by-step help articles and all the information that you require will be there. When you open a specific section of the Hepsia Control Panel, you’ll see articles that are dedicated to the functions that can be accessed through it. If you want to see the complete article collection and get familiar with all the features that Hepsia is offering, or simply to read general information about the web hosting service, you can browse the whole knowledge base, which can be accessed through the Help menu in your Control Panel. We’ve tried our utmost best to encompass any problem that you could possibly face, but if you do not find the information that you require, you can always get in touch with us, as our client care staff members are available 24/7.
Extensive Online Documentation in Semi-dedicated Servers
We’ve compiled an exhaustive knowledge base for all our present and prospective clients, so in case you get a semi-dedicated server package from us, you will be able to find any info that you’re looking at any moment. We have a host of educational articles, which will help you understand better what’s happening in your semi-dedicated server account – "What’s PHP?" and "What are file permissions?" are only 2 examples. Our instructive tutorials will help you accomplish anything you like – uncompress an archive, import a MySQL database, redirect a domain name, and so on. Besides, we also have troubleshooting guidelines, which will enable you to discover what causes a given problem and the feasible solutions for it. In case you’re not able to send e-mails or your domain name opens an HTTP 500 error message, for example, you can consult our knowledge base and correct the issue right away. The articles can be accessed through any Control Panel section, as well as through the dedicated Help section.