Assistance Channels

  • 1 hour ticket response time

  • A one hour Ticket Answer Warranty

  • Our tech support staff is present 24/7 to reply to every one of your service demands. Every single ticket you post to us will be solved within less than 60 mins. If your situation requires the assistance of an admin, we will forward the ticket to the person on shift and will let you know that the case is under control.

  • Top quality support service

  • Expert Customer Assistance Service

  • Our client assist Dept is going to be on duty for you 24x7x365 to to handle all service inquiry tickets that you send to us. We offer customer help and support for all the programs that are pre–configured on your server. These include our in–house developed Control Panel, the selected Operating System along with the server admin panel (with respect to the VPS type).

  • Intuitive help center

  • An Informative Help Zone

  • Each section of the Control Panel that is provided free of cost with your VPS includes an internal knowledge base. You’ll see a variety of thorough how to articles and reviews and a variety of step by step video tutorials that illustrate all the necessary website maintenance responsibilities. You can get access to them by clicking on the Help or Video control keys in the right corner of each Control Panel section.