1 hour ticket response
OpenHost’s team of technical support engineers is specialized in giving quick answers to each of your queries. We’ll review your customer support ticket the instant it has been submitted and will respond with a solution within less than sixty minutes after the tech support ticket submission. In reality, our average response time is twenty minutes.
A Premium–Quality Customer Support Service
Our technical support staff members have immense experience in the cloud hosting plans niche and are capable enough to provide a quick answer to your problem. If, however, the matter at hand is not within the competence of a tech support engineer, the customer support ticket will be forwarded to a programmer or administrator for additional investigation.
An Easy–to–Browse Help Center
Integrated into the Control Panel is an intuitive Help Center, which offers you a variety of information sources. You can search through a constantly updated knowledgebase offering web hosting account management articles and site management articles, check out our step–by–step video tutorials or have a glance at the F.A.Q. archive.
