Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Section

  • You can find almost all the answers to your questions in the easy–to–navigate Help section included in our Control Panel. It offers a vast database with frequently asked questions and exhaustive help articles prepared by our professional technical support team.

  • Top quality support service

  • Educational Video Clips

  • We have prepared a collection of step–by–step video tutorials that visually illustrate how to handle a typical problem connected with your cloud hosting plans account. You can find the video lessons in the Help Center section.

  • Intuitive help center

  • A 60–Minute Response Guarantee

  • With each of our semi–dedicated servers, we offer a 24x7 technical support service with a sixty–minute ticket response time guarantee. A group of proficient techs will be available to you to attend to all the questions that you may have. During non–peak hours, an answer will be provided within just twenty minutes.