Customer Support Channels
A 1–hour Response Guarantee
We offer a 1–hour reaction warranty with all our cloud hosting plans packages, meaning that every single help question you send is going to be reacted to in only 1 hour maximum. Our support crew members are trained to instantly resolve any situation and to give you well timed advice on any problem that you might have.
A Top–quality Support Service
Our technical support service is provided by a crew of professional technicians who will be ready to answer to your query as fast as possible. It is easy to contact the tech support crew by launching a help support ticket from your Control Panel or by sending us an email. On working days, you can also call us on the phone or use the online chatting solution.
An Intuitive Help Section
Our company has incorporated a wide–ranging know–how base into the Control Panel as a way to have helpful step–by–step recommendations anytime. Each area of the Control Panel features its own contextual help area featuring a variety of how–to content articles. We have also prepared video lessons to ensure that you get a much better idea of the simplest way to complete any presented task.