Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We offer a 1–hour reaction warranty with all our cloud hosting plans packages, meaning that every single help question you send is going to be reacted to in only 1 hour maximum. Our support crew members are trained to instantly resolve any situation and to give you well timed advice on any problem that you might have.

  • Top quality support service

  • A Top–quality Support Service

  • Our technical support service is provided by a crew of professional technicians who will be ready to answer to your query as fast as possible. It is easy to contact the tech support crew by launching a help support ticket from your Control Panel or by sending us an email. On working days, you can also call us on the phone or use the online chatting solution.

  • Intuitive help center

  • An Intuitive Help Section

  • Our company has incorporated a wide–ranging know–how base into the Control Panel as a way to have helpful step–by–step recommendations anytime. Each area of the Control Panel features its own contextual help area featuring a variety of how–to content articles. We have also prepared video lessons to ensure that you get a much better idea of the simplest way to complete any presented task.