Help and support Channels

  • Video Tutorials
  • Video Guides

  • Learn very easily the best ways to modify a document or move a database through our array of step–by–step video tutorials.

  • F.A.Q.
  • A F.A.Q. Section

  • Our Help Center features a long list of Frequently Answered Questions that go over all the parts of our Control Panel.

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  • Ticketing System
  • A Ticketing System

  • Our client support available 24/7/365 to reply to your technical questions. Expect a solution in maximum 60–minute after you have sent your ticket.

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Types of Support

  • Shared Hosting Support
  • Cloud Hosting Support

  • Need help with your cloud hosting plans account? Wondering how to employ several of the free instruments that we’re providing? Just let us know.

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  • VPS Hosting Support
  • VPS Servers Help And Support

  • Need help and support running the SolusVM administration interface? Your VPS is acting up? Just inform us, our team will be able to provide support.

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  • Dedicated Hosting Support
  • Dedicated Servers Guidance

  • If you would like proficient guidance from an admin professional or wish to change the configuration of your dedicated server, let us know.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • Semi-dedicated servers are incredibly user-friendly and convenient to use. However, if, at any moment, you need assistance, you're able to trust in our 24/7 technical support service.
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