A 99.9% Server Uptime
Our cloud hosting system is based on a solid, top–quality hardware configuration and a strongly customized Linux version. That is why, no matter what your site is, or how many visitors you have, or even in case there’s a DDoS attack, our web hosting servers will remain up and running and your websites will remain online.
All our cloud hosting plans plans feature a 99.9% server uptime guarantee. And irrespective of which datacenter you choose, our guarantee remains the same.
A 99.9% Network Uptime
To be able to provide a first–rate web hosting service, you can scarcely count on the default network configuration in a datacenter. We’ve set up our very own custom internal network in an effort to ensure a supersonic connection speed with the outside world.
And thanks to this, regardless of which data centers you select: our data center in the USA, our data center in the United Kingdom, in our data center in Finland, in our data center in Eastern Europe or our data center in Australia, you can enjoy an assured 99.9% network uptime. And this guarantee applies to all hosting services offered in each datacenter.
A 30–Day Money–Back Guarantee
Like with every other service, when it is your hard–earned money at stake, you cannot feel truly safe. That’s the reason why, with each of our cloud hosting plans our company offers a 30–day money–back guarantee. In the event that you don’t feel happy with our service or if you need to get a bit more robust hosting solution, such as a VPS hosting plans or a dedicated web hosting plans – you will receive a full refund, with no secret fees or return taxes.
24/7 Technical Support
We have conscientiously selected each single member of our 24x7 support department to make certain that we can provide the best help desk support service you can get. Each one of our customer service technicians has many years of experience working with hosting accounts behind his back, hence they know very well what they are doing. Moreover, they’re available to you 24–7 – you’ll be able to call them at any time and they’ll reply back to you ASAP.
Their average support ticket response time is well under 20 minutes, whilst with many other web hosting distributors you are forced to wait for days. What’s more, we offer you a 1–hour response time guarantee. Regardless of what happens, your queries will be replied to in under an hour.