Home / Terms & Conditions

Australian Sports Camps™

Terms & Conditions

Terms & Conditions

Access to and use of this Website, and the products and services available through this Website (collectively, the “Services”), are subject to the following terms, conditions, and notices (the “Terms of Service”). By using the Services, you are agreeing to all the Terms of Service, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to these Terms & Conditions.

IN GENERAL

Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if, for any reason, this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or this entire website.

CONSENT TO RECEIVE PROMOTIONAL OFFERS

By agreeing to our terms and conditions, you are agreeing to receive marketing communications from Australian Sports Camps Pty. Ltd. ABN: 34 156 517 412.
Communications relate specifically to the children’s school holiday sports coaching programs that our organisation facilitates.
Messages will consist of both e-mail and SMS campaigns to advise you of the opening of our early bird offer and selected pricing offers & flash sales throughout the camp term. NB: the early bird offer is the best time to book, and other than purchasing a Membership pack here, is our best pricing offer). Message frequency varies, but averages one campaign per fortnight, approximately five to six messages per ten-week school term.
These messages will be free of charge to our customers, although message and data rates from your provider may apply.
To opt-out of e-mails at any time, simply click the unsubscribe like at the very bottom of the e-mail and you will be automatically unsubscribed. To opt-out of SMS’s simply reply “STOP” to any text message, and you will be automatically unsubscribed.
For all queries and customer care information please contact us at admin@australiansportscamps.com.au or Free-call Phone: 1300 914 368

MARKETING/PHOTOGRAPHS & IMAGES

Unless requested otherwise, photographs and videos will be taken at the camps, and may be used in promotions or marketing by Australian Sports Camps and its authorised partners. Videos taken in our sport skill video analysis sessions are destroyed at the conclusion of each school holiday’s.

PRIVACY POLICY

Our privacy policy, which sets out how we will use your information, can be found here. By using this Website, you consent to the processing described therein and warrant that all data provided by you is accurate.

PROHIBITIONS

You must not misuse this Website. You will not: commit or encourage a criminal offence; transmit or distribute a virus, trojan, worm, logic bomb or post any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person’s proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as “spam”; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data, or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.

INTELLECTUAL PROPERTY, SOFTWARE AND CONTENT

The intellectual property rights in all software and content made available to you on or through this Website, remains the property of Australian Sports Camps Pty Ltd or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by Australian Sports Camps Pty Ltd and its licensors.

You may store, print, and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website, nor may you use any such content in connection with any business or commercial enterprise.

TERMS OF SALE

By placing an order, you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.

Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays or force majeure for which we will not be responsible.

To contract with Australian Sports Camps, you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. Australian Sports Camps retains the right to refuse any request made by you.

Our Contract

When you place an order, you will receive an acknowledgment e-mail confirming receipt of your order. This email will only be an acknowledgment and will not constitute acceptance of your order. A contract between us for the purchase of the goods will not be formed until your payment has been approved by us and we have debited your credit or debit card.

Pricing and Availability

Whilst we try and ensure that all details, descriptions, and prices which appear on this Website are accurate, errors may occur.

If we discover an error in the price of any goods which you have ordered, we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you, we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund. Prices are inclusive of GST. Delivery costs, where applicable, will be charged in addition; such additional charges are clearly displayed where applicable and included in the ‘Total Cost’.

The Service may contain typographical errors or other errors or inaccuracies and may not be complete or current. Therefore, we reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice. We reserve the right to refuse to fill any orders that you may place based on information on the Service that may contain errors or inaccuracies, including, without limitation, errors, inaccuracies or out-of-date information regarding pricing, shipping, payment terms, or return policies.

Payment

Upon receiving your order, we carry out a standard pre-authorisation check on your payment card to ensure there are sufficient funds to fulfil the transaction. Goods / services will not be dispatched until this pre-authorisation check has been completed. Your card will be debited once the order has been accepted.

Discount Codes
We may from time to time offer promotional discount codes which may apply in respect of any, or certain specified, purchases made through this Website. The conditions of use relating to any discount code will be specified at the time of issue.
Refunds
Shop product purchases are non-refundable. Our liability will be limited to; in relation to goods, the replacement of the goods or the supply of equivalent goods; and in relation to services, the supply of the services again or the payment of the cost of having the services supplied again. Please contact us straight away to discuss a return and replacement.
Camp Credits
ASC has a ‘no-loss’ policy for all its camp program bookings. This means customers who cannot attend camps due to unforeseen circumstances can request, depending on the number of days of absence, either a partial or full store credit.Also, in the unusual circumstances of a camp not running due to circumstances outside our control, the following process applies:
ASC will transfer your child, free of charge to any program of your choice or
Provide a full store credit for future use.
Please note that, ASC camp credits never expire and can be used at any future programs Australia-wide.
In addition, credits can be transferred to siblings, friends, and family at full redemption value.
Please contact Australian Sports Camps customer care line on 1300 914 368 for any further queries.

DISCLAIMER LIABILITY

The staff of Australian Sports Camps, or the staff of our nominated partners, are authorised to act for parents and guardians, according to their best judgement, in any emergency requiring medical attention for their children. Also, to the extent permitted by law, release Australian Sports Camps and their authorised partners from all liability for injury, illness, damage or loss incurred while at camp.

The material displayed on this Website is provided without any guarantees, conditions, or warranties as to its accuracy. Unless expressly stated to the contrary, to the fullest extent permitted by law, Australian Sports Camps and its suppliers, content providers and advertisers, hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever. Including, but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise.

This does not affect Australian Sports Camps liability for death or personal injury arising from its negligence, nor for fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law.

LINKING TO THIS WEBSITE

With prior written authorization, you may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. This Website must not be framed on any other site, nor may you create a link to any part of this Website other than the homepage. We reserve the right to withdraw linking permission without notice.

INDEMNITY

You agree to indemnify, defend and hold harmless Australian Sports Camps Pty Ltd, its directors, officers, employees, consultants, agents, and affiliates, from any and all third-party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this Website or your breach of the Terms of Service.

VARIATION

Australian Sports Camps shall have the right in its absolute discretion at any time and without notice to amend, remove, or vary the Services and/or any page of this Website.

COMPLAINTS

We operate a complaints handling procedure which we will use to resolve disputes when they first arise. If you have any complaints or feedback, please don’t hesitate to contact us on E-mail: admin@australiansportscamps.com.au Phone: 1300 914 368

WAIVER

If you breach these conditions, and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

GOVERNING LAW AND JURISDICTION

These terms and conditions are to be construed in accordance with the laws of Victoria, Australia and in the event of any dispute or claim associated with these terms and conditions, that dispute or claim shall be subject to the exclusive jurisdiction of Victoria, Australia.

ENTIRE AGREEMENT

The above Terms of Service constitute the entire agreement of the parties and supersede all preceding and contemporaneous agreements between you and Australian Sports Camps. Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by a Director of Australian Sports Camps Pty. Ltd.

Yes, grouping can be arranged to suit age, ability, and friends. When booking on-line, just let us know their names in the 'friends attending' section. And, don’t worry if there are no friends attending — new friends will be made at camp!

Similarly, you can request for siblings to be grouped together, as long as the difference in age and ability is not too great.

Parents are welcome to stay and watch. However, there is no need to stay as all children will be supervised by camp staff for the duration of the program.

Yes, all required ASC staff have a current Working with Children Check.

Yes, we provide great coaching for all ability levels — So, we can correctly group your child as a beginner, moderate, or advanced player, simply make the appropriate selection during the online booking process. There's also a booking notes section to include further details regarding your child's playing experience.

Our camps and programs are not generally suitable for children with significant physical or intellectual disabilities. Although our Chief of Staff and Coaching Director’s are traditionally school teachers or local head coaches who have the neccesary training, we’re not able to provide the one-to-one care that some children with disabilities may need. Nevertheless, we understand that every circumstance is different and we welcome a call about your child’s individual needs.

We welcome participants from all backgrounds and parts of the world. We value diversity and do not tolerate any discriminatory practices.

We also seek appropriate staff from diverse cultural backgrounds.

Please see an example of how an ASC camp day is structured:

Sample day session:

9:00 — Structured Warm-up
9:10 — Defensive Skills Session
10:00 — Drinks Break
10:10 – Midfield skills session
11:00 — Specialist Player Coaching Session
11:50 — Lunch
12:30 — Fitness Testing
1:10 — Attacking Skills Session
2:00 — Drinks Break
2:10 — Video Record and Analysis Session
2:55 — Structured Warm Down

There are 7-13 participants (maximum 14) per group, depending on the sport and appropriate age considerations.

Please see our pricing page here for the cost of our three day programs, and applicable offers.

No, you may only use one offer per booking, whichever is greater. So, offers cannot be used in conjunction with one another e.g. a Group Offer with a Club Offer code. Also, Group offers are not applicable during Early Bird Periods.

We cannot take one day bookings for ASC camps, as it's too disruptive to the program and to the other participants.

However, if your child has a pre existing commitment, we can arrange a two day booking. Pricing during Early Bird and Flash Sales is $200, and $223 at all other times. Please call the office on 1300 914 368 or email admin@australiansportscamps.com.au for further information.

Also, check out our Partner Program (e.g. Community Sports Camps), as several Partner Program's offer one and two-day options.

Yes, parents should not prepare lunches that contain any nuts or nut products. ASC has a nut free policy for participants at all camps and programs. Please view our ASC Child Safety & Risk Management Anaphylaxis Policy here.

Afterpay is available during checkout for those who wish to pay in installments.

Yes, just like school, please bring your own lunch and snacks in a clearly named lunch box or bag (lunch shouldn't consist of any nuts or nut products).

ASC will provide water, cordial, and top-up snacks throughout the day. So, please bring your own drink bottle too.

Coaching and care from 9am to 3pm each day. Drop-off, from 8.45am daily.

Comfortable sports clothing and footwear is appropriate at all our programs. Cricket whites do not need to be worn at cricket camps. Also, specific programs may require footwear such as football boots, which will be communicated via the confirmation email sent after your booking.

Please see our Camp Pricing here for an overview of the offers available to families, and school and club groups. In addition, current offers will be displayed on our website.

Lunch involves a short break to eat, then talks and activities — all supervised by camp staff.

ASC provides equipment for participants who may not have their own. However, we encourage children to bring their own gear too, as it's great to practice with your own stuff.

Mouth guards aren't required, but If you own one, please bring it along too.

Don't worry, when you book, we send a detailed confirmation letter, which includes a reminder of 'what to bring'.

Once your booking is processed, you will be emailed a payment receipt and a confirmation letter with full details on the camp. Confirmation information can also be accessed via your account.

For sickness and injury, we issue 'Camp Credits', a credit amount for the equivalent days missed, provided at the conclusion of the program. 'Camp Credits' never expire and are fully transferable between sports, family and friends. Please contact the office on 1300 914 368 if your child will be missing unwell or won’t be continuing due to injury. Please note once the camp has commenced we cannot offer refunds.

A camp will never be cancelled due to extreme weather. Drop off and pick up times will remain unchanged.

However, during episodes of extreme weather, we modify the program to make the best appropriate use of the venue’s facilities (undercover or indoor areas). This could involve talks from guest stars, coaches, modified intensity sessions and other games and activities.

ASC provides high quality sports coaching programs for kids in an open, welcoming and safe environment where we foster positive and supportive learning and skill development. ASC is committed to the safety and wellbeing of all children and young people and they will be treated with respect and understanding at all times. We seek advice and guidance from young people, parents and colleagues so these standards are maintained. Everyone participating in Australian Sports Camps’ programs (including staff, partners, volunteers, students, children, parents and visitors) must keep to our strict code of behaviour, so that we can continually strive to provide a safe and supportive environment for all.
Please see ASC’s Child Safety and Risk Management Policy 2022 for further information.
Pleae view our Anaphylaxis policies and procedures here. ASC Child Safety & Risk Management Policy Anaphylaxis – Website Sept 2023

Based on information from various sources, including the Department of Health & Human Services, Australian Sports Camps believes the risks of contracting the Covid-19 virus at camp to be negligible.

However, in accordance with the national public health guidelines, we encourage a number of initiatives to ensure the safety of all participants and staff during camp. Including, re-enforcing proper personal hygiene and hand washing hands technique and / or use of hand sanitizer.

For further information please see our ASC Camp Infection Control Policy here.

ASC is committed to the safety and wellbeing of all participants and everyone will be treated with respect and understanding at all times. In addition to the policies relating to staff behaviour and child safety here, the following behaviour amongst camp attendees will also be expected and monitored:

Being respectful to all fellow participants, treating them as they would like to be treated;

Not seeking to harm, humiliate, intimidate, undermine or coerce other participants.

Refraining from swearing, hurtful language and aggressive behaviour.

Avoiding any behaviour (verbal or non-verbal) that has a sexual element, that is unwelcome, offensive, intimidating or humiliating to the other person. This includes, unwelcome physical contact, sexual comments or jokes and propositions.

Maintaining age-appropriate relationships with other participants e.g. older children not ‘befriending’ younger participants.

Being respectful towards all staff and leaders by listening to and following all instructions.

Refraining from swearing and aggressive behaviour.

Being respectful towards other’s personal property and the camp facilities.

If a child does not meet these standards or otherwise demonstrates inappropriate behaviour, Australian Sports Camps will notify parents accordingly, and where appropriate, provide suitable warnings. To ensure the safety and well-being of all participants, ASC maintains the right to instigate disciplinary action. This will depend on the severity of the case and may involve an apology or suspension from participating in camps, including physical removal where appropriate or another form of action.

Australian Sports Camps promotes and adheres to the SunSmart Recommendations of the Cancer Council. Sun screen is provided by staff at the programs and children are encouraged to apply across the day. However, as an added precaution, we require all parents to apply sunscreen to their children in the morning before the camp begins.

If your child is unable to attend, a full credit to a future camp is provided, as long as we are notified of the cancellation. Please contact the office as soon as possible if your child is unable to attend their camp.

Please note, that once the camp has commenced, we are unable to offer refunds.

Also, if a camp cannot run due to circumstances outside our control, the following process applies:

ASC will transfer your child, free of charge to any program of your choice, or provide a full 'Camp Credit' for future use.

Please note that ASC 'Camp Credits' never expire and can be used at any future programs Australia-wide. In addition, credits can be transferred to siblings, friends and family at full redemption value.

Please contact Australian Sports Camps on 1300 914 368 for any further queries.

Australian Sports Camps have qualified First Aid officers at every camp.

Find A Camp